Website reputation report

screensteps.com

Last checked 1 day ago · Point-in-time assessment

76/100Technical Safety ScoreIndependent technical assessment, not a visitor rating
Would you recommend this page? No community votes yet 0/0 Your vote is for this page in this report only—not the entire website. No account required · One vote per browser.
Captured homepage of screensteps.com in the current scan
Website screenshot from the current report

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● Evidence is limited

What is this website?

ScreenSteps is a knowledge base software that simplifies processes so you save time and money. With simple content creation tools and courses, ScreenSteps helps businesses like yours reduce training time, reduce mistakes, and increase productivity. Founded in 2003, ScreenSteps exists to ease stress.

No listed local patterns observedHomepage-only analysis is not a malware clearance. Read the scope and findings below.

76/100Safety Score
75%Evidence Confidence
Trust Radar evidence profile Eight evidence dimensions from zero to one hundred. Exact values surround the chart. Threat Intelligence55 Domain History95 Infrastructure95 Website Security95 Security Hygiene70 Transparency63 Reputation50 Operational Stability85
Trust RadarEight observed factors. Select one to inspect its evidence.

How to read this report

Safety Score evaluates observed signals. Evidence Confidence measures how complete, direct, fresh, and consistent those signals are.

No automated scan can guarantee that a website is safe.

Current report context

What changed since the last scan

  • No earlier report to compare
What this scan could verify · 6 observed, 0 unavailable
DNS observed
Registration lookup observed
Network observed
TLS observed
Website response observed
Website content observed

Unavailable and unperformed checks are not clean results. The detailed evidence below remains the source for each conclusion.

Report an inaccuracy in this report →

Independent evidence brief

What we observed about screensteps.com

Updated Oct 12, 2026

The latest scan examined 10 public pages on screensteps.com. Website descriptions below come from the site itself. Registration, connection and threat findings were checked separately.

Purpose and visible content

On its About page, the site says: ScreenSteps is a knowledge base software that simplifies processes so you save time and money. With simple content creation tools and courses, ScreenSteps helps…

Registrar and domain history

Registered on Jun 14, 2006. Registrar: Tucows Domains Inc..

Recorded expiry date: Jun 14, 2027. Registry data can change.

Connection and hosting evidence

The checked homepage returned HTTP 200 in about 1000 ms.

A valid TLS certificate was observed, expiring Jan 10, 2027.

Threat checks and score context

External malware-provider coverage was unavailable. The report does not treat this missing check as a clean result.

Safety Score: 76/100. Evidence Confidence: 75%. These measure different things.

Community reviews of screensteps.com

No approved reviews yet ☆☆☆☆☆

Visitor experiences are separate from the independent technical Safety Score.

Visitor opinions remain separate from the technical Safety Score.

Public content profile

Pages reviewed on screensteps.com

10 of up to 10 pages

We sampled public pages from this website to understand its subject and contact paths. The titles and short descriptions below come from the website itself. They are not endorsements or independent safety findings.

AI Procedure Platform for Consistent Employee Performance | ScreenStepsCapture, deliver, and maintain trusted SOPs with an AI-powered procedure platform. Delivered wherever work happens with the Sidekick browser extension. About Us | ScreenStepsScreenSteps is a knowledge base software that simplifies processes so you save time and money. With simple content creation tools and courses, ScreenSteps helps businesses like you Knowledge Base Software for Contact Centers | ScreenStepsEmpower confident and consistent agents with an employee support platform built for in-the-moment performance. See how it works now. Contact Center | ScreenStepsSee how a contact center reduced employee ramp-up times by 75%. AI-Powered Knowledge Base Built for Employee Performance | ScreenStepsScreenSteps isn't your grandmother's knowledge base. Explore what makes a Knowledge Ops Platform different than traditional knowledge management tools. Integrations | ScreenstepsMake it easier for your employees to access your ScreenSteps knowledge resources with single sign-on, browser extensions, and other integration options. That means less friction fr Access Pre-Recorded Demo Videos | ScreenStepsOur library of pre-recorded ScreenSteps demo videos will help you understand how ScreenSteps will help reduce employee mistakes, questions, and onboarding time. Access the videos n Knowledge Ops Solution | ScreenstepsTurn every employee into an expert with the ScreenSteps knowledge operations solution. A knowledge ops solution is more than technology. It takes into consideration both your softw Pricing Plans for Knowledge Ops Platform | ScreenStepsExplore pricing and implementation plans for the ScreenSteps Knowledge Operations Platform: a better way to transfer knowledge. The ScreenSteps Learning Center for Call Centers and Employee SupportLearn how to train and support your employees in less time with Zero Memorization. Our Learning Center contains actionable insights that will help you improve your call center and

Public page evidence

Topics and keywords observed on screensteps.com

12 phrases

These phrases were extracted locally from sampled public page metadata. They are observations, not search-volume or ranking estimates.

employeeTitle, H1, Meta description8 sampled pages
knowledgeTitle, H1, Meta description6 sampled pages
platformTitle, H1, Meta description5 sampled pages
knowledge baseTitle, Meta description3 sampled pages
knowledge opsTitle, Meta description3 sampled pages
ai poweredTitle, H1, Meta description2 sampled pages
procedure platformTitle, H1, Meta description2 sampled pages
centerTitle, H1, Meta description2 sampled pages
timeH1, Meta description4 sampled pages
an expertH1, Meta description2 sampled pages
every employeeH1, Meta description2 sampled pages
powered procedureH1, Meta description2 sampled pages

At a glance

Key findings

✓

Report is current

The displayed evidence comes from the published immutable scan.

i

Confidence is separate

Unavailable evidence is shown as missing and never counted as clean.

!

Verify before sensitive actions

Check the exact URL and context before payments, credentials, or downloads.

Fully explainable

Why this score?

Versioned weights
Threat IntelligenceWeight 25%
55/100

Threat providers were unavailable. The neutral uncertainty baseline is not a clean verdict.

Domain HistoryWeight 10%
95/100

Domain registration age and expiry were checked.

InfrastructureWeight 10%
95/100

Observed DNS records and network address were checked.

Website SecurityWeight 15%
95/100

Observed certificate validity and TLS protocol were checked.

Security HygieneWeight 15%
70/100

Observed security header values were checked for basic protective settings. Empty values, disabled HSTS and unrecognized values receive no credit. This is not a complete browser-policy validation.

TransparencyWeight 5%
63/100

Observed site metadata and About page were checked. Publisher-supplied details are not independently verified.

ReputationWeight 5%
50/100

Popularity is weak context, not proof of safety. Unranked sites use a neutral baseline.

Operational StabilityWeight 15%
85/100

Observed HTTP status and final connection scheme were checked.

Server-side analysis

Automated security checks

Local antivirus and phishing checks

ClamAV · homepage HTMLNo signature match in the sampled HTML
Engine version1.5.4
Signature database date (UTC)2026-10-12T06:24:02+00:00
HTML bytes submitted258,758
Phishing.Database · exact hostnameNot listed in this snapshot
Feed downloaded (UTC)2026-10-12T06:00:17+00:00
Hosts in local snapshot386,082

Sampled scripts and pages

Resource analysis incomplete

6 resources checked · 14 script links observed on the homepage. Partial resource coverage.

ClamAV inspects the fetched homepage HTML on our server. New scans also sample up to four linked scripts and two collected internal pages, with size and time limits. Scripts are not executed. Other downloads, private server files and logged-in pages remain outside this check. A signature match needs investigation and can be a false positive. No match is not a whole-site safety guarantee.

Exact hostname lookup uses a downloaded Phishing.Database snapshot. It does not send this domain to an external lookup API or mark sibling subdomains as harmful. Not listed does not mean safe. Snapshot age is download age, not proof that every entry was recently revalidated.

Homepage HTML only · Eight local rule families · local-security-v2

Checks use the fetched page and redirect chain. Scripts are not executed, forms are not submitted, and linked files are not downloaded. This is not a malware clearance.

Page resource inventory

Linked scripts14
Inline scripts7
Embedded frames2
External script hosts3

Counts describe the sampled HTML, not every resource loaded by the browser. External resources are common and are not automatically harmful.

No listed local patterns observed. The limited rule set cannot detect every threat or behavior.

External threat intelligence

Provider coverageNot checked

Local checks do not query external reputation databases. An unavailable check is never a clean result.

Registration

Domain information

Public RDAP observation
Canonical domainscreensteps.com
RegistrarTucows Domains Inc.
RegisteredJun 14, 2006
Domain age20 years
ExpiresJun 14, 2027
Registry statusesclient transfer prohibited · client update prohibited
Report statePublished

Infrastructure

Network & hosting

Observed endpoint, not legal location
IP address104.18.2.135
Autonomous systemUnavailable
Network organizationUnavailable
Observed countryUnavailable
CDNCloudflare
Web application firewallNot detected

At a glance

Infrastructure summary

Observed during this scan

A compact view of the connection, DNS and security surface. These observations describe what the scanner could verify at scan time and do not prove ownership or ongoing availability.

HTTP response200 · https://www.screensteps.com/
Endpoint104.18.2.135
NetworkUnavailable
CDN and WAFCloudflare · Not detected
DNS surface18 records · 2 nameservers · 5 mail exchangers
Protection signals4 security headers · 5 technologies · DNSSEC unknown

Page telemetry

Observed page statistics

Safe metadata only

These counters describe the fetched response and sampled HTML. Script counts describe references in the markup, not a complete browser network log. Cookie counts cover observed response headers.

Response size258,758 bytes
HTTP check duration1,000 ms
Cookies observed2
Script resources14 · 3 external hosts
Frames and sampled checks2 frames · 6 resources checked

Encrypted transport

TLS certificate

Valid when observed
StatusValid when observed
ProtocolTLSv1.3
IssuercountryName=US, organizationName=Google Trust Services, commonName=WE1
Valid fromOct 12, 2026
Valid untilJan 10, 2027
Certificate names*.screensteps.com · screensteps.com

Resolution

DNS footprint

DNSKEY status unknown

DNSKEY presence does not verify the DNSSEC signature chain. Missing records can mean no record was returned or the lookup was unavailable.

A104.18.2.135TTL —
A104.18.3.135TTL —
AAAA2606:4700::6812:287TTL —
AAAA2606:4700::6812:387TTL —
NSlakas.ns.cloudflare.comTTL —
NSmonroe.ns.cloudflare.comTTL —
MX1 aspmx.l.google.comTTL —
MX10 aspmx2.googlemail.comTTL —
MX10 aspmx3.googlemail.comTTL —
MX5 alt1.aspmx.l.google.comTTL —
MX5 alt2.aspmx.l.google.comTTL —
TXTcursor-domain-verification-xw24m3=YHuXgRpfP6NBm9GxXG2PNnJjrTTL —
TXTgoogle-site-verification=HTCfmERBznjLnzUjbmcd9WNH7oI-Sf1ewbb3XY5tUB8TTL —
TXTgoogle-site-verification=ihedCJMaFn3-Rrm9KxahEZbuA5sLqaeQaqAqprfXhxwTTL —
TXTgoogle-site-verification=r8RpGpoTmhpKjQOL3sW1BoWklyejpHr0uI6sYkFYI6QTTL —
TXTinclude:120141.spf07.hubspotemail.netTTL —
TXTMS=ms93218454TTL —
TXTv=spf1 include:_spf.google.com include:spf.mail.intercom.io include:120141.spf07.hubspotemail.net ~allTTL —

DNS observations · no external lookup API

Domain email protection

Exact-host SPF and DMARC observations help the owner investigate email impersonation risks. They are separate from website malware checks and do not change the Safety Score.

SPFPolicy record observed, not fully validated
DMARCPolicy record observed, not fully validated

What to do next

Review the records with your mail administrator. Inventory legitimate senders and test SPF and DKIM alignment before enforcing a stricter DMARC policy. Fix duplicate records and investigate overly permissive SPF rules.

This bounded check does not send email, probe SMTP, evaluate recursive SPF includes, verify DKIM signatures or apply organizational-domain DMARC inheritance. A missing subdomain record does not prove that no inherited protection exists. A DNS timeout is unknown, not an absent record. A policy record is not proof that messages authenticate successfully.

Responsible disclosure

security.txt

RFC 9116 observation

No readable security.txt file was observed at the standard locations. This is informational and is not evidence of malware.

Browser protections

Security headers

4 observed
content-security-policypresent upgrade-insecure-requests
referrer-policypresent no-referrer-when-downgrade
strict-transport-securitypresent max-age=31536000; includeSubDomains
x-frame-optionspresent DENY

Response headers

Cookie protections

Passive observation
Cookies observed2
Missing Secure0
Missing HttpOnly0
Missing SameSite0

Only cookie attribute counts are retained. Cookie names and values are never stored. These observations are not proof of compromise and do not independently change the Safety Score.

Detected stack

Technologies

Bootstrap 80% Cloudflare 98% Google Tag Manager 96% jQuery 1.7.1 82% Tailwind CSS 72%

Versions are shown only when publicly exposed by the page or response headers. An observed version is not, by itself, proof of a vulnerability.

JavaScript library advisories

4 sampled JavaScript files checked locally with Retire.js. Database snapshot: 2026-10-12T02:40:13.167Z.

jquery-mobile 1.4.5 1 known advisories.

A version match is not proof that the website is infected or that an issue is exploitable here. Owners should review the advisory, check whether their code is affected and test an update. Up to four external script files are sampled, not every dependency, inline script or dynamically loaded resource.

Recommended maintenance checks

jQueryConfirm the observed jQuery version is supported by your application and update it through your normal dependency process.

About this website

What the site says about itself

ScreenSteps is a knowledge base software that simplifies processes so you save time and money. With simple content creation tools and courses, ScreenSteps helps businesses like yours reduce training time, reduce mistakes, and increase productivity. Founded in 2003, ScreenSteps exists to ease stress.

View the site's About page ↗

This is publisher supplied information. The independent safety findings are shown separately.

Publisher supplied

Public contact details

These details were observed on the website, not independently verified as an active support channel.

Phone+18662757856Source: https://www.screensteps.com/

Structured facts

Website identity & response

Public page metadata
Page titleAI Procedure Platform for Consistent Employee Performance | ScreenSteps
First headingAI-powered procedure platform designed for the flow of work
DescriptionCapture, deliver, and maintain trusted SOPs with an AI-powered procedure platform. Delivered wherever work happens with the Sidekick browser extension.
Canonical URLhttps://www.screensteps.com
Final URLhttps://www.screensteps.com/
HTTP response200 · text/html; charset=UTF-8 · 1000 ms
Languageen
Structured typesNone observed
Page page detectedhttps://www.screensteps.com/knowledge-ops-solution/platformAbout page detectedhttps://www.screensteps.com/aboutContact page detectedhttps://www.screensteps.com/solutions/contact-centers
4100% evidence confidence
Dns consistency.cname present100% evidence confidence
unavailable100% evidence confidence
5100% evidence confidence
2100% evidence confidence
18100% evidence confidence
Local cookies.cookies missing httponly100% evidence confidence
Local cookies.cookies missing samesite100% evidence confidence
Local cookies.cookies missing secure100% evidence confidence
2100% evidence confidence
Local headers.cors credentials with wildcard100% evidence confidence
Local headers.cors present100% evidence confidence
Local headers.cors wildcard origin100% evidence confidence
Local headers.csp has default src100% evidence confidence
Local headers.csp has object src100% evidence confidence
1100% evidence confidence
Local headers.csp unsafe eval100% evidence confidence
Local headers.csp unsafe inline100% evidence confidence
Local headers.csp wildcard sources100% evidence confidence
1100% evidence confidence
31536000100% evidence confidence
Local headers.hsts preload100% evidence confidence
1100% evidence confidence
Local headers.permissions policy present100% evidence confidence
1100% evidence confidence
1100% evidence confidence
en100% evidence confidence
1100% evidence confidence
missing100% evidence confidence

Connection path

Redirect chain

1 recorded hops
Hop 1https://www.screensteps.com/

The chain is shown exactly as observed by the scanner. A redirect is not itself a malware finding, but unexpected domains or an HTTP downgrade deserve review.

Premium monitoring

Catch downtime and security changes automatically

Regular checks, availability history, and alert emails are reserved for Premium websites. Free reports remain point-in-time scans and do not create recurring server work.

Enable monitoring for this website

Compared with the previous scan

What changed

A comparison will appear after the next completed scan.

Explainable matching

Digital fingerprint

fingerprint-v1
deep-vector-web-532

Comparable components help find technically related websites. A match does not prove common ownership.

DnsHashed private comparison value
TechnologiesHashed private comparison value

Material changes only

Change history

Show change history

No meaningful changes recorded yet.

Website icon for screensteps.com

Visual evidence

Website screenshot

Screenshot of screensteps.com
Captured once in an isolated browser during this scan. Visual tint is an interface overlay. The original evidence is not duplicated.

For site owners

Show your verified trust report

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Use the current report link so visitors can verify the evidence. A badge is a transparency signal, not a paid ranking boost.

Questions about screensteps.com

FAQ

Still have questions? Contact us →
Is screensteps.com safe to visit?

The latest Safety Score is 76/100 with 75% Evidence Confidence. This is a point-in-time assessment of observed technical signals, not a guarantee. Check the exact address and avoid entering payment details if anything looks unusual.

Did the scan detect malware on screensteps.com?

ClamAV found no signature match in the sampled homepage HTML. External scripts, downloads and private server files were not checked. This is not a whole-site malware clearance.

When was screensteps.com registered?

The public registry record shows Jun 14, 2006. Registration details may be privacy-protected or updated later.

Did screensteps.com have a valid TLS certificate?

The scanner observed a valid TLS certificate using TLSv1.3. A valid certificate alone does not establish that the site is safe.

How does screensteps.com describe itself?

The website's About page describes its purpose in the report above. This is publisher-supplied information and is separate from independent security findings.

Can a paid listing change this website's score?

No. Premium placement and owner-supplied pages are labelled separately. Technical evidence, the Safety Score and moderation decisions remain independent.

Share your experience with screensteps.com

Community reviews are moderated and remain separate from the technical Safety Score.

Write review →