Website reputation report

route.com

Last checked 1 hour ago · Point-in-time assessment

● Evidence is limited

What is this website?

route.com is currently classified in the Shipping and Logistics category based on observed public pages. The sampled pages were marked as English-language. Recurring page-metadata topics include protection, returns, post purchase.

No listed local patterns observedHomepage-only analysis is not a malware clearance. Read the scope and findings below.

72/100Safety Score
70%Evidence Confidence
Trust Radar evidence profile Eight evidence dimensions from zero to one hundred. Exact values surround the chart. Threat Intelligence55 Domain History95 Infrastructure92 Website Security95 Security Hygiene50 Transparency53 Reputation50 Operational Stability85
Trust RadarEight observed factors. Select one to inspect its evidence.

How to read this report

Safety Score evaluates observed signals. Evidence Confidence measures how complete, direct, fresh, and consistent those signals are.

No automated scan can guarantee that a website is safe.

Independent evidence brief

What we observed about route.com

Updated Oct 1, 2026

The latest scan examined 10 public pages on route.com. Website descriptions below come from the site itself. Registration, connection and threat findings were checked separately.

Purpose and visible content

On its homepage, the site says: Own the post-purchase experience with Route. Scale your brand using the #1 platform for package protection, AI-driven returns, and real-time tracking.

Registrar and domain history

Registered on Jun 21, 1997. Registrar: Amazon Registrar, Inc..

Recorded expiry date: Jun 20, 2031. Registry data can change.

Connection and hosting evidence

The checked homepage returned HTTP 200 in about 1000 ms.

A valid TLS certificate was observed, expiring Dec 9, 2026.

Threat checks and score context

External malware-provider coverage was unavailable. The report does not treat this missing check as a clean result.

Safety Score: 72/100. Evidence Confidence: 70%. These measure different things.

Public content profile

Pages reviewed on route.com

10 of up to 10 pages

We sampled public pages from this website to understand its subject and contact paths. The titles and short descriptions below come from the website itself. They are not endorsements or independent safety findings.

Route: Post-Purchase Platform. Protection, Tracking, ReturnsOwn the post-purchase experience with Route. Scale your brand using the #1 platform for package protection, AI-driven returns, and real-time tracking. Route Help Center: Support for Merchants & ShoppersFind answers fast. Track packages, file claims, manage returns, troubleshoot integrations, and access billing support — all in one place. Route Blog: Post-Purchase Insights & Ecommerce TipsExplore Route's blog for expert takes on package protection, returns, tracking, and more on strategies that keep ecommerce customers loyal. Book a Route Demo: 30-Minute Live Post-Purchase TourSee Route's complete post-purchase platform in action. Get a live demo and Q&A with Route experts to find the right solution for your brand. Route Protect: AI-Powered Ecommerce Package ProtectionProtect every order from loss, theft, and damage. Route's AI and fraud detection helps resolve claims with refunds or replacements — 97% satisfaction. Route Track: Branded Order Tracking That Engages ShoppersReduce WISMO tickets by 75% with real-time tracking across email, SMS, and app. Turn delivery anticipation into repeat purchases with AI recommendations. Route Returns: The AI-Driven, Exchange-First PlatformCut refunds by 42%, reduce shipping trips by 12%, and prevent 99% of returns fraud with Route's automated exchange-first returns and intelligent routing. Route Pricing: Zero Monthly Cost for Ecommerce BrandsAccess the full Route platform at no monthly cost. Packaging protection, order tracking, returns and exchanges, and cash back. Route Security: Enterprise-Grade Protection and PrivacyRoute encrypts all data in transit and at rest, runs continuous vulnerability scans, annual pen tests, and maintains SOC 2, GDPR, and CCPA compliance. Route Is Fully Licensed for Package Protection in 50 StatesRoute holds Department of Insurance authorization in all 50 states — protecting your brand from legal, financial, and reputational risk. SOC 2 certified.

Public page evidence

Topics and keywords observed on route.com

12 phrases

These phrases were extracted locally from sampled public page metadata. They are observations, not search-volume or ranking estimates.

protectionTitle, H1, Meta description6 sampled pages
returnsTitle, H1, Meta description5 sampled pages
post purchaseTitle, H1, Meta description3 sampled pages
package protectionTitle, H1, Meta description4 sampled pages
trackingTitle, H1, Meta description4 sampled pages
thatTitle, H1, Meta description4 sampled pages
platformTitle, Meta description4 sampled pages
ecommerceTitle, Meta description3 sampled pages
intoH1, Meta description3 sampled pages
orderTitle, Meta description3 sampled pages
protectTitle, H1, Meta description2 sampled pages
brandMeta description3 sampled pages

At a glance

Key findings

✓

Report is current

The displayed evidence comes from the published immutable scan.

i

Confidence is separate

Unavailable evidence is shown as missing and never counted as clean.

!

Verify before sensitive actions

Check the exact URL and context before payments, credentials, or downloads.

Fully explainable

Why this score?

Versioned weights
Threat IntelligenceWeight 25%
55/100

Threat providers were unavailable. The neutral uncertainty baseline is not a clean verdict.

Domain HistoryWeight 10%
95/100

Domain registration age and expiry were checked.

InfrastructureWeight 10%
92/100

Observed DNS records and network address were checked.

Website SecurityWeight 15%
95/100

Observed certificate validity and TLS protocol were checked.

Security HygieneWeight 15%
50/100

Observed security header values were checked for basic protective settings. Empty values, disabled HSTS and unrecognized values receive no credit. This is not a complete browser-policy validation.

TransparencyWeight 5%
53/100

Observed site metadata and About page were checked. Publisher-supplied details are not independently verified.

ReputationWeight 5%
50/100

Popularity is weak context, not proof of safety. Unranked sites use a neutral baseline.

Operational StabilityWeight 15%
85/100

Observed HTTP status and final connection scheme were checked.

Server-side analysis

Automated security checks

Local antivirus and phishing checks

ClamAV · homepage HTMLLocal antivirus is not enabled
Phishing.Database · exact hostnameLocal feed snapshot unavailable

Sampled scripts and pages

Resource antivirus is not enabled

0 resources checked · 20 script links observed on the homepage. Partial resource coverage.

ClamAV inspects the fetched homepage HTML on our server. New scans also sample up to four linked scripts and two collected internal pages, with size and time limits. Scripts are not executed. Other downloads, private server files and logged-in pages remain outside this check. A signature match needs investigation and can be a false positive. No match is not a whole-site safety guarantee.

Exact hostname lookup uses a downloaded Phishing.Database snapshot. It does not send this domain to an external lookup API or mark sibling subdomains as harmful. Not listed does not mean safe. Snapshot age is download age, not proof that every entry was recently revalidated.

Homepage HTML only · Eight local rule families · local-security-v2

Checks use the fetched page and redirect chain. Scripts are not executed, forms are not submitted, and linked files are not downloaded. This is not a malware clearance.

Page resource inventory

Linked scripts20
Inline scripts4
Embedded frames1
External script hosts0

Counts describe the sampled HTML, not every resource loaded by the browser. External resources are common and are not automatically harmful.

Partial analysis. Only the first 512 KiB of the page were inspected.

No listed local patterns observed. The limited rule set cannot detect every threat or behavior.

External threat intelligence

Provider coverageNot checked

Local checks do not query external reputation databases. An unavailable check is never a clean result.

Registration

Domain information

Public RDAP observation
Canonical domainroute.com
RegistrarAmazon Registrar, Inc.
RegisteredJun 21, 1997
Domain age29 years
ExpiresJun 20, 2031
Registry statusesclient transfer prohibited
Report statePublished

Infrastructure

Network & hosting

Observed endpoint, not legal location
IP address216.150.1.1
Autonomous systemUnavailable
Network organizationUnavailable
Observed countryUnavailable
CDNNot detected
Web application firewallNot detected

At a glance

Infrastructure summary

Observed during this scan

A compact view of the connection, DNS and security surface. These observations describe what the scanner could verify at scan time and do not prove ownership or ongoing availability.

HTTP response200 · https://www.route.com/
Endpoint216.150.1.1
NetworkUnavailable
CDN and WAFNot detected · Not detected
DNS surface38 records · 4 nameservers · 5 mail exchangers
Protection signals1 security headers · 5 technologies · DNSSEC unknown

Page telemetry

Observed page statistics

Safe metadata only

These counters describe the fetched response and sampled HTML. Script counts describe references in the markup, not a complete browser network log. Cookie counts cover observed response headers.

Response size755,045 bytes
HTTP check duration1,000 ms
Cookies observedUnavailable
Script resources20 · 0 external hosts
Frames and sampled checks1 frames · 0 resources checked

Encrypted transport

TLS certificate

Valid when observed
StatusValid when observed
ProtocolTLSv1.3
IssuercountryName=US, organizationName=Let's Encrypt, commonName=YR1
Valid fromSep 10, 2026
Valid untilDec 9, 2026
Certificate namesroute.com

Resolution

DNS footprint

DNSKEY status unknown

DNSKEY presence does not verify the DNSSEC signature chain. Missing records can mean no record was returned or the lookup was unavailable.

A216.150.1.1TTL —
NSns-1175.awsdns-18.orgTTL —
NSns-1846.awsdns-38.co.ukTTL —
NSns-622.awsdns-13.netTTL —
NSns-94.awsdns-11.comTTL —
MX1 aspmx.l.google.comTTL —
MX10 alt3.aspmx.l.google.comTTL —
MX10 alt4.aspmx.l.google.comTTL —
MX5 alt1.aspmx.l.google.comTTL —
MX5 alt2.aspmx.l.google.comTTL —
TXT00738d08-8f3a-490d-8845-f3c411cbffe5TTL —
TXTanthropic-domain-verification-e9ksds=5ifSkvQ04zWYEuPeg57hGpzSaTTL —
TXTapple-domain-verification=MQsTAspuqSBUDfQeTTL —
TXTatlassian-domain-verification=gcxsGdFJLa0LQWUJhRMT6J8CS6cxaphtd3ayyPOxSFwFSNBxz/cGQfq0AnKCd3iLTTL —
TXTcanva-site-verification=SRinqkrzt8EEej7PX6tv0QTTL —
TXTcursor-domain-verification-468qx5=pFh53CtZuBMY5S2UqZa4axkcRTTL —
TXTdocusign=e9b845d8-6df0-48e8-bc71-dd45572f4347TTL —
TXTgoogle-site-verification=2Geg8SCEoyWwgR2rkF9ffXP0bDq-cyFjOBuaMCmvTEETTL —
TXTgoogle-site-verification=GhuHWX-pcEUtVyEzIO7iQTJqGuzVIQp50k4VMQPUiisTTL —
TXTgoogle-site-verification=kSMkyetf5Eij0-zQ1vv7FF8oWdpDOCkK0znpR6oTOS4TTL —
TXTgoogle-site-verification=TUhF0eVgMwUUxYGpt3R00E-uRrDMi0It2HoTESecSsITTL —
TXTgoogle-site-verification=WN9nkCCjZIiR835bZpS3vIFcSfizfkUReFxoKhW1UqETTL —
TXTgoogle-site-verification=WuVV8hOFyndF8NsFLyTX-VuKKsLmAPGssNWoZi-WRQYTTL —
TXTgoogle-site-verification=ZVjCW9S9Ka2c7GC_Weep_gC9SWBAMVK3XMZWT0wmx0QTTL —
TXTHUS-zbB_9u2xs8j2r9KjOqwTTL —
TXTk=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQD7A3xCVZQQkLxVPfhsCGmixCysNp5eGu4oRvK5WlGggbqUmwjSZiqTtgxkB6vF3fYsa24/H/+2SkzCMwwcm/cJEqBFXBBx2Gcw3VNv/5trmjs5hszmv+Ro8xHXyZ8l4WxnadWdCbDNqwZv3QvImYtWWbInTPsPgGawSay4aH+U2wIDAQABTTL —
TXTlinear-domain-verification=fxe3ufemiyjgTTL —
TXTMS=3ED34EDC85773E64C117AC9853021842EE4DFB7FTTL —
TXTMS=ms78768056TTL —
TXTopenai-domain-verification=dv-7v5n3Q2DGRSaDJzgRFNRY1vdTTL —
TXTopenai-domain-verification=dv-snX1VbD57uZ9nmG9Uj4k8z9ATTL —
TXTpardot801313=4993d91d542810f1ba562e205e829a550229ec1f19e20adf84cc4e57fe251dd8TTL —
TXTstripe-verification=a66ad37cb3b0d9e76c183312132711db4cfa3661adf2a87bf7ee636b689f577eTTL —
TXTtwilio-domain-verification=4f1d49e3c1ce4de8e4d86395714990b5TTL —
TXTuber-domain-verification=6b544d73-397c-4eaa-bd67-17baf5112daaTTL —
TXTv=spf1 include:_spf.google.com include:sendgrid.net include:_spf.salesforce.com include:mail.zendesk.com include:6898498.spf03.hubspotemail.net include:amazonses.com ip4:52.73.203.75 ip4:44.193.121.189 ~allTTL —
TXTzapier-domain-verification-challenge=d1db77bd-c741-4e3c-bf06-e198dfb1a28cTTL —
TXTZOOM_verify_zm7SphcJQrS8F0JdnEEhOATTL —

DNS observations · no external lookup API

Domain email protection

Exact-host SPF and DMARC observations help the owner investigate email impersonation risks. They are separate from website malware checks and do not change the Safety Score.

SPFDNS lookup unavailable
DMARCPolicy record observed, not fully validated

What to do next

Review the records with your mail administrator. Inventory legitimate senders and test SPF and DKIM alignment before enforcing a stricter DMARC policy. Fix duplicate records and investigate overly permissive SPF rules.

This bounded check does not send email, probe SMTP, evaluate recursive SPF includes, verify DKIM signatures or apply organizational-domain DMARC inheritance. A missing subdomain record does not prove that no inherited protection exists. A DNS timeout is unknown, not an absent record. A policy record is not proof that messages authenticate successfully.

Responsible disclosure

security.txt

RFC 9116 observation

No readable security.txt file was observed at the standard locations. This is informational and is not evidence of malware.

Browser protections

Security headers

1 observed
strict-transport-securitypresent max-age=63072000

Response headers

Cookie protections

Passive observation

No Set-Cookie header was observed on the sampled homepage response. Other pages may set cookies separately.

Detected stack

Technologies

Bootstrap 80% Google Tag Manager 96% Next.js 96% Tailwind CSS 72% WooCommerce 90%

Versions are shown only when publicly exposed by the page or response headers. An observed version is not, by itself, proof of a vulnerability.

JavaScript library advisories

JavaScript advisory analysis could not be completed or no eligible script files were sampled. No clean result is implied.

Recommended maintenance checks

Next.jsKeep Next.js and its runtime dependencies current, especially when server-side rendering is enabled.

Structured facts

Website identity & response

Public page metadata
Page titleRoute: Post-Purchase Platform. Protection, Tracking, Returns
First headingTurn every post-purchase moment into loyalty
DescriptionOwn the post-purchase experience with Route. Scale your brand using the #1 platform for package protection, AI-driven returns, and real-time tracking.
Canonical URLhttps://www.route.com
Final URLhttps://www.route.com/
HTTP response200 · text/html; charset=utf-8 · 1000 ms
Languageen
Structured typesOrganization · WebSite
Page page detectedhttps://www.route.com/blogSupport page detectedhttps://www.route.com/help-center
en100% evidence confidence
1100% evidence confidence
1100% evidence confidence
missing100% evidence confidence
Local headers.cors present100% evidence confidence
Dns consistency.cname present100% evidence confidence
unavailable100% evidence confidence
5100% evidence confidence
4100% evidence confidence
38100% evidence confidence
Local headers.cors credentials with wildcard100% evidence confidence
1100% evidence confidence
Local headers.cors wildcard origin100% evidence confidence
Local headers.csp present100% evidence confidence
Local headers.hsts include subdomains100% evidence confidence
63072000100% evidence confidence
Local headers.hsts preload100% evidence confidence
1100% evidence confidence
Local headers.permissions policy present100% evidence confidence

Connection path

Redirect chain

1 recorded hops
Hop 1https://www.route.com/

The chain is shown exactly as observed by the scanner. A redirect is not itself a malware finding, but unexpected domains or an HTTP downgrade deserve review.

Premium monitoring

Catch downtime and security changes automatically

Regular checks, availability history, and alert emails are reserved for Premium websites. Free reports remain point-in-time scans and do not create recurring server work.

Enable monitoring for this website

Compared with the previous scan

What changed

A comparison will appear after the next completed scan.

Explainable matching

Digital fingerprint

fingerprint-v1
quiet-beacon-mesh-790

Comparable components help find technically related websites. A match does not prove common ownership.

DnsHashed private comparison value
TechnologiesHashed private comparison value

Material changes only

Change history

No meaningful changes recorded yet.

Website icon for route.com

Visual evidence

Website screenshot

route.comPreview unavailable

No usable browser image was saved. The website icon is separate from a screenshot and is not visual evidence of the page.

For site owners

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Questions about route.com

FAQ

Still have questions? Contact us →
Is route.com safe to visit?

The latest Safety Score is 72/100 with 70% Evidence Confidence. This is a point-in-time assessment of observed technical signals, not a guarantee. Check the exact address and avoid entering payment details if anything looks unusual.

Did the scan detect malware on route.com?

External threat-provider coverage was unavailable for this scan, so malware status is unverified.

When was route.com registered?

The public registry record shows Jun 21, 1997. Registration details may be privacy-protected or updated later.

Did route.com have a valid TLS certificate?

The scanner observed a valid TLS certificate using TLSv1.3. A valid certificate alone does not establish that the site is safe.

Can a paid listing change this website's score?

No. Premium placement and owner-supplied pages are labelled separately. Technical evidence, the Safety Score and moderation decisions remain independent.