Website reputation report

nicereply.com

Last checked 1 day ago · Point-in-time assessment

70/100Technical Safety ScoreIndependent technical assessment, not a visitor rating
● Evidence is limited

What is this website?

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

No listed local patterns observedHomepage-only analysis is not a malware clearance. Read the scope and findings below.

70/100Safety Score
70%Evidence Confidence
Trust Radar evidence profile Eight evidence dimensions from zero to one hundred. Exact values surround the chart. Threat Intelligence55 Domain History93 Infrastructure91 Website Security95 Security Hygiene35 Transparency57 Reputation50 Operational Stability85
Trust RadarEight observed factors. Select one to inspect its evidence.

How to read this report

Safety Score evaluates observed signals. Evidence Confidence measures how complete, direct, fresh, and consistent those signals are.

No automated scan can guarantee that a website is safe.

Current report context

What changed since the last scan

  • No earlier report to compare
What this scan could verify · 6 observed, 0 unavailable
DNS observed
Registration lookup observed
Network observed
TLS observed
Website response observed
Website content observed

Unavailable and unperformed checks are not clean results. The detailed evidence below remains the source for each conclusion.

Report an inaccuracy in this report →

Independent evidence brief

What we observed about nicereply.com

Updated Oct 14, 2026

The latest scan examined 10 public pages on nicereply.com. Website descriptions below come from the site itself. Registration, connection and threat findings were checked separately.

Purpose and visible content

On its About page, the site says: Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Registrar and domain history

Registered on Apr 22, 2010. Registrar: Gransy, s.r.o..

Recorded expiry date: Apr 22, 2027. Registry data can change.

Connection and hosting evidence

The checked homepage returned HTTP 200 in about 1000 ms.

A valid TLS certificate was observed, expiring Nov 30, 2026.

Threat checks and score context

External malware-provider coverage was unavailable. The report does not treat this missing check as a clean result.

Safety Score: 70/100. Evidence Confidence: 70%. These measure different things.

Community reviews of nicereply.com

No approved reviews yet ☆☆☆☆☆

Visitor experiences are separate from the independent technical Safety Score.

Visitor opinions remain separate from the technical Safety Score.

Public content profile

Pages reviewed on nicereply.com

10 of up to 10 pages

We sampled public pages from this website to understand its subject and contact paths. The titles and short descriptions below come from the website itself. They are not endorsements or independent safety findings.

Customer experience (CX) platform – NicereplyCollect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive. About Nicereply | Customer Satisfaction Survey, NPS & CESImprove customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0. Nicereply | CSAT, Net Promoter Score & CES SurveysCollect customer feedback and improve the quality of your services. Measure Customer Satisfaction, Net Promoter Score and Customer Effort Score. Nicereply | Survey Software FeaturesCollect customer feedback and improve the quality of your customer experience. Measure Customer Satisfaction, Net Promoter Score and Customer Effort Score. Customer Happiness Blog | All things about improving customer happinessAll things about improving customer happiness Keeping Customers Surprised and Delighted with Support Team at KoalaFind out what is Koala's biggest challenge, why they want to stay up to date on trends and see what tools do they use to do so. Providing World-Class Support with FrontSee how company Front found a tool that provides them with valuable insights and allows them to offer personalized service. Achieving Stellar Results with CSAT and CES at Man CratesSee, how after implementing Nicereply, Man Crates were able to get real-time feedback and identify the exact spots to improve. Creating Frictionless Customer Experience at ShinestyPeople at Shinesty honestly believe amazing clothing enhances life. Shinesty wanted to start sending CES surveys, but the Zendesk configuration made it difficult. See how Shinesty Improving Support Experience Through Customer Ratings with Sense LabsSee how Sense Labs found the right solutions to both of these problems and identified areas of improvement in support through customer ratings.

Public page evidence

Topics and keywords observed on nicereply.com

12 phrases

These phrases were extracted locally from sampled public page metadata. They are observations, not search-volume or ranking estimates.

customerTitle, H1, Meta description7 sampled pages
experienceTitle, H1, Meta description5 sampled pages
customer experienceTitle, H1, Meta description4 sampled pages
csatTitle, H1, Meta description4 sampled pages
customer satisfactionTitle, Meta description3 sampled pages
net promoter scoreTitle, Meta description2 sampled pages
improvingTitle, H1, Meta description2 sampled pages
feedbackMeta description4 sampled pages
improveMeta description4 sampled pages
customer feedbackMeta description3 sampled pages
surveysTitle, Meta description3 sampled pages
surveyTitle, Meta description2 sampled pages

At a glance

Key findings

✓

Report is current

The displayed evidence comes from the published immutable scan.

i

Confidence is separate

Unavailable evidence is shown as missing and never counted as clean.

!

Verify before sensitive actions

Check the exact URL and context before payments, credentials, or downloads.

Fully explainable

Why this score?

Versioned weights
Threat IntelligenceWeight 25%
55/100

Threat providers were unavailable. The neutral uncertainty baseline is not a clean verdict.

Domain HistoryWeight 10%
93/100

Domain registration age and expiry were checked.

InfrastructureWeight 10%
91/100

Observed DNS records and network address were checked.

Website SecurityWeight 15%
95/100

Observed certificate validity and TLS protocol were checked.

Security HygieneWeight 15%
35/100

Observed security header values were checked for basic protective settings. Empty values, disabled HSTS and unrecognized values receive no credit. This is not a complete browser-policy validation.

TransparencyWeight 5%
57/100

Observed site metadata and About page were checked. Publisher-supplied details are not independently verified.

ReputationWeight 5%
50/100

Popularity is weak context, not proof of safety. Unranked sites use a neutral baseline.

Operational StabilityWeight 15%
85/100

Observed HTTP status and final connection scheme were checked.

Server-side analysis

Automated security checks

Local antivirus and phishing checks

ClamAV · homepage HTMLNo signature match in the sampled HTML
Engine version1.5.4
Signature database date (UTC)2026-10-14T06:24:15+00:00
HTML bytes submitted145,815
Phishing.Database · exact hostnameNot listed in this snapshot
Feed downloaded (UTC)2026-10-14T18:00:06+00:00
Hosts in local snapshot386,082

Sampled scripts and pages

Resource analysis incomplete

3 resources checked · 1 script links observed on the homepage. Partial resource coverage.

ClamAV inspects the fetched homepage HTML on our server. New scans also sample up to four linked scripts and two collected internal pages, with size and time limits. Scripts are not executed. Other downloads, private server files and logged-in pages remain outside this check. A signature match needs investigation and can be a false positive. No match is not a whole-site safety guarantee.

Exact hostname lookup uses a downloaded Phishing.Database snapshot. It does not send this domain to an external lookup API or mark sibling subdomains as harmful. Not listed does not mean safe. Snapshot age is download age, not proof that every entry was recently revalidated.

Homepage HTML only · Eight local rule families · local-security-v2

Checks use the fetched page and redirect chain. Scripts are not executed, forms are not submitted, and linked files are not downloaded. This is not a malware clearance.

Page resource inventory

Linked scripts1
Inline scripts3
Embedded frames1
External script hosts0

Counts describe the sampled HTML, not every resource loaded by the browser. External resources are common and are not automatically harmful.

No listed local patterns observed. The limited rule set cannot detect every threat or behavior.

External threat intelligence

Provider coverageNot checked

Local checks do not query external reputation databases. An unavailable check is never a clean result.

Registration

Domain information

Public RDAP observation
Canonical domainnicereply.com
RegistrarGransy, s.r.o.
RegisteredApr 22, 2010
Domain age16 years
ExpiresApr 22, 2027
Registry statusesclient transfer prohibited
Report statePublished

Infrastructure

Network & hosting

Observed endpoint, not legal location
IP address44.197.66.109
Autonomous systemUnavailable
Network organizationUnavailable
Observed countryUnavailable
CDNNot detected
Web application firewallNot detected

At a glance

Infrastructure summary

Observed during this scan

A compact view of the connection, DNS and security surface. These observations describe what the scanner could verify at scan time and do not prove ownership or ongoing availability.

HTTP response200 · https://www.nicereply.com/
Endpoint44.197.66.109
NetworkUnavailable
CDN and WAFNot detected · Not detected
DNS surface14 records · 4 nameservers · 2 mail exchangers
Protection signals0 security headers · 4 technologies · DNSSEC unknown

Page telemetry

Observed page statistics

Safe metadata only

These counters describe the fetched response and sampled HTML. Script counts describe references in the markup, not a complete browser network log. Cookie counts cover observed response headers.

Response size145,815 bytes
HTTP check duration1,000 ms
Cookies observedUnavailable
Script resources1 · 0 external hosts
Frames and sampled checks1 frames · 3 resources checked

Encrypted transport

TLS certificate

Valid when observed
StatusValid when observed
ProtocolTLSv1.3
IssuercountryName=US, organizationName=Let's Encrypt, commonName=YR2
Valid fromSep 1, 2026
Valid untilNov 30, 2026
Certificate namesnicereply.com · www.nicereply.com

Resolution

DNS footprint

DNSKEY status unknown

DNSKEY presence does not verify the DNSSEC signature chain. Missing records can mean no record was returned or the lookup was unavailable.

A44.197.66.109TTL —
A54.243.232.255TTL —
NSns-1454.awsdns-53.orgTTL —
NSns-1794.awsdns-32.co.ukTTL —
NSns-313.awsdns-39.comTTL —
NSns-580.awsdns-08.netTTL —
MX10 mailin2.nicereply.comTTL —
MX5 mailin1.nicereply.comTTL —
TXTfacebook-domain-verification=psy1hrj7ikl7t2fs6nvfzw789541pkTTL —
TXTgoogle-site-verification=fihwi_ZvhIxyYBTAflOMJIj4ZY4S93Sd4k_p3J_OGnITTL —
TXTgoogle-site-verification=SMd1U-ux1YPTzZNex4gWhs5QO0oy2YYGbXqELhFVK6ITTL —
TXTMS=5E693F6EEA947526ACA6877A12A3A15E78D2B014TTL —
TXTspf2.0/pra a mx include:_sid.websupport.sk ?allTTL —
TXTv=spf1 a mx include:_spf.websupport.sk include:spf.braintreegateway.com include:spf.mandrillapp.com include:spf.mail.intercom.io include:servers.mcsv.net include:helpscoutemail.com ~allTTL —

DNS observations · no external lookup API

Domain email protection

Exact-host SPF and DMARC observations help the owner investigate email impersonation risks. They are separate from website malware checks and do not change the Safety Score.

SPFPolicy record observed, not fully validated
DMARCMonitoring-only DMARC policy

What to do next

Review the records with your mail administrator. Inventory legitimate senders and test SPF and DKIM alignment before enforcing a stricter DMARC policy. Fix duplicate records and investigate overly permissive SPF rules.

This bounded check does not send email, probe SMTP, evaluate recursive SPF includes, verify DKIM signatures or apply organizational-domain DMARC inheritance. A missing subdomain record does not prove that no inherited protection exists. A DNS timeout is unknown, not an absent record. A policy record is not proof that messages authenticate successfully.

Responsible disclosure

security.txt

RFC 9116 observation

No readable security.txt file was observed at the standard locations. This is informational and is not evidence of malware.

Browser protections

Security headers

0 observed

Header evidence is unavailable. Missing data is not treated as a clean result or proof of compromise.

Response headers

Cookie protections

Passive observation

No Set-Cookie header was observed on the sampled homepage response. Other pages may set cookies separately.

Detected stack

Technologies

Apache HTTP Server 93% Bootstrap 80% Google Tag Manager 96% Tailwind CSS 72%

Versions are shown only when publicly exposed by the page or response headers. An observed version is not, by itself, proof of a vulnerability.

JavaScript library advisories

1 sampled JavaScript files checked locally with Retire.js. Database snapshot: 2026-10-14T02:40:06.979Z.

jquery 3.4.1 2 known advisories. CVE-2020-11023 CVE-2020-11022
bootstrap 4.5.2 No known advisories matched this version in the database snapshot.

A version match is not proof that the website is infected or that an issue is exploitable here. Owners should review the advisory, check whether their code is affected and test an update. Up to four external script files are sampled, not every dependency, inline script or dynamically loaded resource.

Recommended maintenance checks

Apache HTTP ServerReview the Apache branch and keep security patches current. Avoid exposing detailed server version headers.

About this website

What the site says about itself

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

View the site's About page ↗

This is publisher supplied information. The independent safety findings are shown separately.

Publisher supplied

Public contact details

These details were observed on the website, not independently verified as an active support channel.

Emailcontact@nicereply.comSource: https://www.nicereply.com/more/about
Emailigor@nicereply.comSource: https://www.nicereply.com/features

Structured facts

Website identity & response

Public page metadata
Page titleCustomer experience (CX) platform – Nicereply
First headingCustomer Experience Platform
DescriptionCollect immediate customer feedback with the Nicereply CX management platform. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive.
Canonical URLhttps://www.nicereply.com/
Final URLhttps://www.nicereply.com/
HTTP response200 · text/html; charset=UTF-8 · 1000 ms
Languageen
Structured typesOrganization
Page page detectedhttps://www.nicereply.com/featuresAbout page detectedhttps://www.nicereply.com/more/aboutSupport page detectedhttps://www.nicereply.com/resources#ebooks
missing100% evidence confidence
1100% evidence confidence
1100% evidence confidence
en100% evidence confidence
1100% evidence confidence
14100% evidence confidence
4100% evidence confidence
2100% evidence confidence
unavailable100% evidence confidence
Dns consistency.cname present100% evidence confidence
Local headers.cors present100% evidence confidence
Local headers.permissions policy present100% evidence confidence
Local headers.hsts present100% evidence confidence
Local headers.csp present100% evidence confidence
Local headers.cors wildcard origin100% evidence confidence
2100% evidence confidence
Local headers.cors credentials with wildcard100% evidence confidence

Connection path

Redirect chain

1 recorded hops
Hop 1https://www.nicereply.com/

The chain is shown exactly as observed by the scanner. A redirect is not itself a malware finding, but unexpected domains or an HTTP downgrade deserve review.

Premium monitoring

Catch downtime and security changes automatically

Regular checks, availability history, and alert emails are reserved for Premium websites. Free reports remain point-in-time scans and do not create recurring server work.

Enable monitoring for this website

Compared with the previous scan

What changed

A comparison will appear after the next completed scan.

Explainable matching

Digital fingerprint

fingerprint-v1
clear-beacon-ring-645

Comparable components help find technically related websites. A match does not prove common ownership.

DnsHashed private comparison value
TechnologiesHashed private comparison value

Material changes only

Change history

Show change history

No meaningful changes recorded yet.

Website icon for nicereply.com

Visual evidence

Website screenshot

nicereply.comPreview unavailable

No usable browser image was saved. The website icon is separate from a screenshot and is not visual evidence of the page.

For site owners

Show your verified trust report

Place this lightweight badge in your footer to show visitors an independent, dated WebsiteVirusScanner report. It can increase visitor confidence, but it never changes or guarantees the score.

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WebsiteVirusScanner trust badge preview

Use the current report link so visitors can verify the evidence. A badge is a transparency signal, not a paid ranking boost.

Questions about nicereply.com

FAQ

Still have questions? Contact us →
Is nicereply.com safe to visit?

The latest Safety Score is 70/100 with 70% Evidence Confidence. This is a point-in-time assessment of observed technical signals, not a guarantee. Check the exact address and avoid entering payment details if anything looks unusual.

Did the scan detect malware on nicereply.com?

ClamAV found no signature match in the sampled homepage HTML. External scripts, downloads and private server files were not checked. This is not a whole-site malware clearance.

When was nicereply.com registered?

The public registry record shows Apr 22, 2010. Registration details may be privacy-protected or updated later.

Did nicereply.com have a valid TLS certificate?

The scanner observed a valid TLS certificate using TLSv1.3. A valid certificate alone does not establish that the site is safe.

How does nicereply.com describe itself?

The website's About page describes its purpose in the report above. This is publisher-supplied information and is separate from independent security findings.

Can a paid listing change this website's score?

No. Premium placement and owner-supplied pages are labelled separately. Technical evidence, the Safety Score and moderation decisions remain independent.

Share your experience with nicereply.com

Community reviews are moderated and remain separate from the technical Safety Score.

Write review →