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The healthcare industry is rife with insider acronyms and language. Take, for example, the terminology used to describe various processes in the healthcare financial realm. Revenue cycle management (RCM) professionals use words like insurance eligibility, discovery, and verification to describe activities related to finding and (hopefully) billing commercial or government coverage for healthcare services provided. The challenge is that these terms are sometimes erroneously used interchangeably. When that happens, the term may not accurately reflect the activity.

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