What is this website?
intercom.help is currently classified in the Online Shopping category based on observed public pages. The sampled pages were marked as English-language. Recurring page-metadata topics include customer, ai agent, ai customer.
No listed local patterns observedHomepage-only analysis is not a malware clearance. Read the scope and findings below.
How to read this report
Safety Score evaluates observed signals. Evidence Confidence measures how complete, direct, fresh, and consistent those signals are.
No automated scan can guarantee that a website is safe.
Independent evidence brief
What we observed about intercom.help
The latest scan examined 0 public pages on intercom.help. Website descriptions below come from the site itself. Registration, connection and threat findings were checked separately.
Purpose and visible content
On its homepage, the site says: Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that…
Observed page title: Intercom | A complete system for human and AI customer service.
Registrar and domain history
Registered on Mar 8, 2016. Registrar: Gandi SAS.
Recorded expiry date: Mar 8, 2027. Registry data can change.
Connection and hosting evidence
The checked homepage returned HTTP 200 in about 2000 ms.
A valid TLS certificate was observed, expiring Dec 15, 2026.
Threat checks and score context
External malware-provider coverage was unavailable. The report does not treat this missing check as a clean result.
Safety Score: 71/100. Evidence Confidence: 75%. These measure different things.
Public page evidence
Topics and keywords observed on intercom.help
These phrases were extracted locally from sampled public page metadata. They are observations, not search-volume or ranking estimates.
At a glance
Key findings
Report is current
The displayed evidence comes from the published immutable scan.
Confidence is separate
Unavailable evidence is shown as missing and never counted as clean.
Verify before sensitive actions
Check the exact URL and context before payments, credentials, or downloads.
Fully explainable
Why this score?
Threat providers were unavailable. The neutral uncertainty baseline is not a clean verdict.
Domain registration age and expiry were checked.
Observed DNS records and network address were checked.
Observed certificate validity and TLS protocol were checked.
Observed security header values were checked for basic protective settings. Empty values, disabled HSTS and unrecognized values receive no credit. This is not a complete browser-policy validation.
Observed site metadata and About page were checked. Publisher-supplied details are not independently verified.
Popularity is weak context, not proof of safety. Unranked sites use a neutral baseline.
Observed HTTP status and final connection scheme were checked.
Server-side analysis
Automated security checks
Local antivirus and phishing checks
Sampled scripts and pages
Resource analysis incomplete
6 resources checked · 34 script links observed on the homepage. Partial resource coverage.
ClamAV inspects the fetched homepage HTML on our server. New scans also sample up to four linked scripts and two collected internal pages, with size and time limits. Scripts are not executed. Other downloads, private server files and logged-in pages remain outside this check. A signature match needs investigation and can be a false positive. No match is not a whole-site safety guarantee.
Exact hostname lookup uses a downloaded Phishing.Database snapshot. It does not send this domain to an external lookup API or mark sibling subdomains as harmful. Not listed does not mean safe. Snapshot age is download age, not proof that every entry was recently revalidated.
Homepage HTML only · Eight local rule families · local-security-v2
Checks use the fetched page and redirect chain. Scripts are not executed, forms are not submitted, and linked files are not downloaded. This is not a malware clearance.
Page resource inventory
Counts describe the sampled HTML, not every resource loaded by the browser. External resources are common and are not automatically harmful.
Partial analysis. Only the first 512 KiB of the page were inspected.
No listed local patterns observed. The limited rule set cannot detect every threat or behavior.
External threat intelligence
Local checks do not query external reputation databases. An unavailable check is never a clean result.
Registration
Domain information
Infrastructure
Network & hosting
At a glance
Infrastructure summary
A compact view of the connection, DNS and security surface. These observations describe what the scanner could verify at scan time and do not prove ownership or ongoing availability.
Page telemetry
Observed page statistics
These counters describe the fetched response and sampled HTML. Script counts describe references in the markup, not a complete browser network log. Cookie counts cover observed response headers.
Encrypted transport
TLS certificate
Resolution
DNS footprint
DNSKEY presence does not verify the DNSSEC signature chain. Missing records can mean no record was returned or the lookup was unavailable.
18.97.36.110TTL —18.97.36.111TTL —18.97.36.32TTL —18.97.36.39TTL —ns-1029.awsdns-00.orgTTL —ns-1554.awsdns-02.co.ukTTL —ns-287.awsdns-35.comTTL —ns-825.awsdns-39.netTTL —10 inbound-smtp.us-east-1.amazonaws.comTTL —google-site-verification=-YUtAC2yWkMS1mgUJmUWo-NVKiZJ4Ef9N3TAZlb0SFETTL —google-site-verification=CjEaSwNMaDBxG938srRhR6x_x59FgYDpdbLTS4kp39wTTL —DNS observations · no external lookup API
Domain email protection
Exact-host SPF and DMARC observations help the owner investigate email impersonation risks. They are separate from website malware checks and do not change the Safety Score.
What to do next
Review the records with your mail administrator. Inventory legitimate senders and test SPF and DKIM alignment before enforcing a stricter DMARC policy. Fix duplicate records and investigate overly permissive SPF rules.
This bounded check does not send email, probe SMTP, evaluate recursive SPF includes, verify DKIM signatures or apply organizational-domain DMARC inheritance. A missing subdomain record does not prove that no inherited protection exists. A DNS timeout is unknown, not an absent record. A policy record is not proof that messages authenticate successfully.
Responsible disclosure
security.txt
This is a public vulnerability-reporting contact file. Its presence does not prove that the website is safe and does not change the independent Safety Score.
Browser protections
Security headers
Response headers
Cookie protections
Only cookie attribute counts are retained. Cookie names and values are never stored. These observations are not proof of compromise and do not independently change the Safety Score.
Detected stack
Technologies
Versions are shown only when publicly exposed by the page or response headers. An observed version is not, by itself, proof of a vulnerability.
JavaScript library advisories
4 sampled JavaScript files checked locally with Retire.js. Database snapshot: 2026-09-29T02:40:05.559Z.
A version match is not proof that the website is infected or that an issue is exploitable here. Owners should review the advisory, check whether their code is affected and test an update. Up to four external script files are sampled, not every dependency, inline script or dynamically loaded resource.
Recommended maintenance checks
Structured facts
Website identity & response
Connection path
Redirect chain
The chain is shown exactly as observed by the scanner. A redirect is not itself a malware finding, but unexpected domains or an HTTP downgrade deserve review.
Compared with the previous scan
What changed
A comparison will appear after the next completed scan.
Explainable matching
Digital fingerprint
Comparable components help find technically related websites. A match does not prove common ownership.
Material changes only
Change history
No meaningful changes recorded yet.
Visual evidence
Website screenshot
For site owners
Show your verified trust report
Place this lightweight badge in your footer to show visitors an independent, dated WebsiteVirusScanner report. It can increase visitor confidence, but it never changes or guarantees the score.
Use the current report link so visitors can verify the evidence. A badge is a transparency signal, not a paid ranking boost.
Questions about intercom.help
FAQ
Is intercom.help safe to visit?
The latest Safety Score is 71/100 with 75% Evidence Confidence. This is a point-in-time assessment of observed technical signals, not a guarantee. Check the exact address and avoid entering payment details if anything looks unusual.
Did the scan detect malware on intercom.help?
ClamAV found no signature match in the sampled homepage HTML. External scripts, downloads and private server files were not checked. This is not a whole-site malware clearance.
When was intercom.help registered?
The public registry record shows Mar 8, 2016. Registration details may be privacy-protected or updated later.
Did intercom.help have a valid TLS certificate?
The scanner observed a valid TLS certificate using TLSv1.3. A valid certificate alone does not establish that the site is safe.
Can a paid listing change this website's score?
No. Premium placement and owner-supplied pages are labelled separately. Technical evidence, the Safety Score and moderation decisions remain independent.