Website reputation report

helpfeel.com

Last checked 6 hours ago · Point-in-time assessment

● Evidence is limited

What is this website?

Public pages were observed on helpfeel.com, but their subject was not confidently classified. An About page was also found. The sampled pages were marked as Japanese-language. Recurring page-metadata topics include ヘルプフィール, 検索型faqシステムhelpfeel ヘルプフィール, aiチャットボット.

No listed local patterns observedHomepage-only analysis is not a malware clearance. Read the scope and findings below.

77/100Safety Score
75%Evidence Confidence
Trust Radar evidence profile Eight evidence dimensions from zero to one hundred. Exact values surround the chart. Threat Intelligence55 Domain History93 Infrastructure92 Website Security95 Security Hygiene70 Transparency53 Reputation50 Operational Stability96
Trust RadarEight observed factors. Select one to inspect its evidence.

How to read this report

Safety Score evaluates observed signals. Evidence Confidence measures how complete, direct, fresh, and consistent those signals are.

No automated scan can guarantee that a website is safe.

Independent evidence brief

What we observed about helpfeel.com

Updated Oct 2, 2026

The latest scan examined 10 public pages on helpfeel.com. Website descriptions below come from the site itself. Registration, connection and threat findings were checked separately.

Purpose and visible content

On its About page, the site says: 検索型FAQシステムHelpfeel(ヘルプフィール)を運営している株式会社Helpfeelの会社情報ページです。

Registrar and domain history

Registered on Dec 20, 2010. Registrar: GoDaddy.com, LLC.

Recorded expiry date: Dec 20, 2026. Registry data can change.

Connection and hosting evidence

The checked homepage returned HTTP 200.

A valid TLS certificate was observed, expiring Dec 25, 2026.

Threat checks and score context

External malware-provider coverage was unavailable. The report does not treat this missing check as a clean result.

Safety Score: 77/100. Evidence Confidence: 75%. These measure different things.

Public content profile

Pages reviewed on helpfeel.com

10 of up to 10 pages

We sampled public pages from this website to understand its subject and contact paths. The titles and short descriptions below come from the website itself. They are not endorsements or independent safety findings.

Hashtags found on the website: #対話型CSエージェント · #自己解決率向上 · #顧客の疑問を解決 · #AI検索最適化 · #離脱防止 · #AIヘルプデスクエージェント · #脱属人化 · #社内の疑問を解決 . These are site-supplied labels, not search rankings.

【公式】Helpfeel(ヘルプフィール)|AI-Readyなナレッジデータ基盤と問い合わせを減らすAIエージェント・FAQシステムHelpfeel(ヘルプフィール)は、社内外のナレッジをAIが使える形に整える「AI-Readyなナレッジデータ基盤」と、問い合わせを減らすAIエージェント・チャットボット・ボイスボット・FAQシステムを提供します。導入サイト900以上、問い合わせ削減実績70%。 会社情報 | 株式会社Helpfeel(ヘルプフィール) - 検索型FAQシステム検索型FAQシステムHelpfeel(ヘルプフィール)を運営している株式会社Helpfeelの会社情報ページです。 FAQ・問い合わせフォーム・AIチャットボットで自己解決に導く - 自己解決AIシステムHelpfeel(ヘルプフィール)Helpfeel(ヘルプフィール)は必ず自己解決に導く「検索型FAQ」・問い合わせ前に回答を表示する「問い合わせフォーム」・すぐにアクセスできる「AIチャットボット」で無駄な問い合わせを削減し、顧客満足度を向上します。 3分で分かる 自己解決AIシステム「Helpfeel」 サービス紹介資料ユーザーからメールや電話で何度も同じ問い合わせがあり、困っていませんか? その問題、FAQの”検索ヒット率”を向上することで、解決できるかもしれません。 検索ヒット率98%。”Helpfeel(ヘルプフィール)”なら、ユーザー自らが疑問を解決し、無駄な問い合わせの削減を実現できます。 Helpfeelの主な機能 - 検索型FAQシステムHelpfeel(ヘルプフィール)Helpfeel(ヘルプフィール)は必ず自己解決に導く「検索型AI-FAQ」です。様々な機能で利用者の問い合わせを削減します。AIを活用した意図予測検索や、ドラフト生成機能、各種サポート体制など、導入企業の業務効率を改善する、顧客満足度を向上するための機能を持ちあわせています。 お役立ち情報 - 検索型FAQシステムHelpfeel(ヘルプフィール)FAQ・チャットボットなど問い合わせ削減やCX改善に関するTIPSや事例等をご紹介します。 コールセンター・サポートはオートパイロット化時代へ|カスタマーサポート向けAIナレッジプラットフォーム Helpfeel(ヘルプフィー ル)カスタマーサポートやコールセンターはAIの力でオートパイロット化が可能な時代へ。Helpfeelが長年のナレッジ管理システムを開発してきたノウハウと、専門のAI開発チームの技術で、オートパイロット化を支援します。オートパイロット化に必須となる社内ナレッジをAI-Readyな状態に整備し、AIが動きやすくする環境から構築します。 FAQシステムならHelpfeel(ヘルプフィール)|AI×意図予測検索で問い合わせ削減とCXを改善Helpfeel(ヘルプフィール)のFAQシステムならAI技術を用いた特許技術で質問・疑問を素早く解決し、顧客の問い合わせ前に疑問を解決できます。その結果、カスタマーサポートへの問い合わせが削減。顧客体験も改善できます。 社内ナレッジがすぐ見つかる AIヘルプデスク|ナレッジ管理・検索ツール Helpfeel(ヘルプフィー ル)Helpfeelは人ごとに微妙に異なる曖昧な言葉の表現や、感覚的な表現、スペルミスなどにも対応できる革新的なAIヘルプデスク|ナレッジ検索・管理ツールです。キーワード検索による従業員自身による問題の解決を促進し、社内問い合わせ数を大幅に削減することで、情報システム、総務、経理、人事労務などの業務負担を劇的に軽減することができます。 対話型AIチャットサポート - Helpfeel Agent Mode(ヘルプフィールエージェントモード)Helpfeelの対話型AIエージェントは、これまでのチャットボットやFAQでの疑問の解消体験を「答えを見つける」段階から「課題を解決する」段階へと進化させるAIサポートエージェントです。自然な対話で要望を引き出し、社内ドキュメントやFAQ・web上の情報をもとに正しい回答を提示、さらにその場で解決のためのアクションまで促進します。

Public page evidence

Topics and keywords observed on helpfeel.com

3 phrases

These phrases were extracted locally from sampled public page metadata. They are observations, not search-volume or ranking estimates.

ヘルプフィールTitle, Meta description7 sampled pages
検索型faqシステムhelpfeel ヘルプフィールTitle, Meta description3 sampled pages
aiチャットボットH1, Meta description2 sampled pages

At a glance

Key findings

✓

Report is current

The displayed evidence comes from the published immutable scan.

i

Confidence is separate

Unavailable evidence is shown as missing and never counted as clean.

!

Verify before sensitive actions

Check the exact URL and context before payments, credentials, or downloads.

Fully explainable

Why this score?

Versioned weights
Threat IntelligenceWeight 25%
55/100

Threat providers were unavailable. The neutral uncertainty baseline is not a clean verdict.

Domain HistoryWeight 10%
93/100

Domain registration age and expiry were checked.

InfrastructureWeight 10%
92/100

Observed DNS records and network address were checked.

Website SecurityWeight 15%
95/100

Observed certificate validity and TLS protocol were checked.

Security HygieneWeight 15%
70/100

Observed security header values were checked for basic protective settings. Empty values, disabled HSTS and unrecognized values receive no credit. This is not a complete browser-policy validation.

TransparencyWeight 5%
53/100

Observed site metadata and About page were checked. Publisher-supplied details are not independently verified.

ReputationWeight 5%
50/100

Popularity is weak context, not proof of safety. Unranked sites use a neutral baseline.

Operational StabilityWeight 15%
96/100

Observed HTTP status and final connection scheme were checked.

Server-side analysis

Automated security checks

Local antivirus and phishing checks

ClamAV · homepage HTMLLocal antivirus is not enabled
Phishing.Database · exact hostnameLocal feed snapshot unavailable

Sampled scripts and pages

Resource antivirus is not enabled

0 resources checked · 10 script links observed on the homepage. Partial resource coverage.

ClamAV inspects the fetched homepage HTML on our server. New scans also sample up to four linked scripts and two collected internal pages, with size and time limits. Scripts are not executed. Other downloads, private server files and logged-in pages remain outside this check. A signature match needs investigation and can be a false positive. No match is not a whole-site safety guarantee.

Exact hostname lookup uses a downloaded Phishing.Database snapshot. It does not send this domain to an external lookup API or mark sibling subdomains as harmful. Not listed does not mean safe. Snapshot age is download age, not proof that every entry was recently revalidated.

Homepage HTML only · Eight local rule families · local-security-v2

Checks use the fetched page and redirect chain. Scripts are not executed, forms are not submitted, and linked files are not downloaded. This is not a malware clearance.

Page resource inventory

Linked scripts10
Inline scripts6
Embedded frames1
External script hosts3

Counts describe the sampled HTML, not every resource loaded by the browser. External resources are common and are not automatically harmful.

No listed local patterns observed. The limited rule set cannot detect every threat or behavior.

External threat intelligence

Provider coverageNot checked

Local checks do not query external reputation databases. An unavailable check is never a clean result.

Registration

Domain information

Public RDAP observation
Canonical domainhelpfeel.com
RegistrarGoDaddy.com, LLC
RegisteredDec 20, 2010
Domain age15 years
ExpiresDec 20, 2026
Registry statusesclient delete prohibited · client renew prohibited · client transfer prohibited · client update prohibited
Report statePublished

Infrastructure

Network & hosting

Observed endpoint, not legal location
IP address104.16.207.191
Autonomous systemUnavailable
Network organizationUnavailable
Observed countryUnavailable
CDNCloudflare
Web application firewallNot detected

At a glance

Infrastructure summary

Observed during this scan

A compact view of the connection, DNS and security surface. These observations describe what the scanner could verify at scan time and do not prove ownership or ongoing availability.

HTTP response200 · https://www.helpfeel.com/
Endpoint104.16.207.191
NetworkUnavailable
CDN and WAFCloudflare · Not detected
DNS surface26 records · 2 nameservers · 5 mail exchangers
Protection signals4 security headers · 4 technologies · DNSSEC unknown

Page telemetry

Observed page statistics

Safe metadata only

These counters describe the fetched response and sampled HTML. Script counts describe references in the markup, not a complete browser network log. Cookie counts cover observed response headers.

Response size169,035 bytes
HTTP check duration0 ms
Cookies observed2
Script resources10 · 3 external hosts
Frames and sampled checks1 frames · 0 resources checked

Encrypted transport

TLS certificate

Valid when observed
StatusValid when observed
ProtocolTLSv1.3
IssuercountryName=US, organizationName=Google Trust Services, commonName=WE1
Valid fromSep 26, 2026
Valid untilDec 25, 2026
Certificate namesgenerative-writer-website-capture.helpfeel.com · helpfeel.com

Resolution

DNS footprint

DNSKEY status unknown

DNSKEY presence does not verify the DNSSEC signature chain. Missing records can mean no record was returned or the lookup was unavailable.

A104.16.207.191TTL —
A104.18.240.202TTL —
NSgail.ns.cloudflare.comTTL —
NStom.ns.cloudflare.comTTL —
MX1 aspmx.l.google.comTTL —
MX10 aspmx2.googlemail.comTTL —
MX10 aspmx3.googlemail.comTTL —
MX5 alt1.aspmx.l.google.comTTL —
MX5 alt2.aspmx.l.google.comTTL —
TXTanthropic-domain-verification-wr2rxp=oJvblyRiUQJC8ONkH54ucSA8ETTL —
TXTapple-domain-verification=oWERRcuL289bdHG0TTL —
TXTgoogle-site-verification=2NZXmt_fL45E--kc3q-DejPyF9jG7Lgvx3Kaq6PdH4ITTL —
TXTgoogle-site-verification=5RtBQ34FrJT_cbiynj_LYPce6eW82cHoeXNKmAy_cUgTTL —
TXTgoogle-site-verification=68EEG_A0W9v_u1J0Yh3HXOUb5ILw6SsFw649OOUv50MTTL —
TXTgoogle-site-verification=cZHgMjo3R07feMGc9dJHYM-7-3BdmwB7k3AXQYwCOmITTL —
TXTgoogle-site-verification=klNgQLWag55r_YA6mjPDsXAdAuRLlHGJ7dNCWGmUcIQTTL —
TXTgoogle-site-verification=L9Rwtyv-Vg1A_PT6fku5qUTBL0BTiih6SqbpzFFGGwATTL —
TXTgoogle-site-verification=Nt_3EhbVzhyMF3v2j7RvatVhYS1LAdmjRfvX38KlEPsTTL —
TXTgoogle-site-verification=O6y3fw8oSDi4a6H-dHe6DP3dmuMmwibAIVbxCcuXsrETTL —
TXTgoogle-site-verification=yQv69lUasAiQ_86gbjOPMlQp0fFk5PcAoJYEX5COBEgTTL —
TXTjamf-site-verification=K2nlloAdpV5PsaxQNBVc3ATTL —
TXTMS=ms65274461TTL —
TXTopenai-domain-verification=dv-kOw6aPsP9xvhNIKuHR2OzgpOTTL —
TXTproxy-ssl.webflow.comTTL —
TXTsending_domain1094152=f03693e3ba919139fd00e842b5e75d9c4cf58c71e32060bb2cb1cd7d670ac13eTTL —
TXTv=spf1 include:spf.mtasv.net include:_spf.google.com include:_spf.salesforce.com include:7282826.spf07.hubspotemail.net include:spf.mta.hdems.com ~allTTL —

DNS observations · no external lookup API

Domain email protection

Exact-host SPF and DMARC observations help the owner investigate email impersonation risks. They are separate from website malware checks and do not change the Safety Score.

SPFPolicy record observed, not fully validated
DMARCPolicy record observed, not fully validated

What to do next

Review the records with your mail administrator. Inventory legitimate senders and test SPF and DKIM alignment before enforcing a stricter DMARC policy. Fix duplicate records and investigate overly permissive SPF rules.

This bounded check does not send email, probe SMTP, evaluate recursive SPF includes, verify DKIM signatures or apply organizational-domain DMARC inheritance. A missing subdomain record does not prove that no inherited protection exists. A DNS timeout is unknown, not an absent record. A policy record is not proof that messages authenticate successfully.

Responsible disclosure

security.txt

RFC 9116 observation

No readable security.txt file was observed at the standard locations. This is informational and is not evidence of malware.

Browser protections

Security headers

4 observed
content-security-policypresent upgrade-insecure-requests
referrer-policypresent no-referrer-when-downgrade
strict-transport-securitypresent max-age=31536000
x-frame-optionspresent DENY

Response headers

Cookie protections

Passive observation
Cookies observed2
Missing Secure0
Missing HttpOnly0
Missing SameSite0

Only cookie attribute counts are retained. Cookie names and values are never stored. These observations are not proof of compromise and do not independently change the Safety Score.

Detected stack

Technologies

Bootstrap 80% Cloudflare 98% Google Tag Manager 96% jQuery 3.7.0 82%

Versions are shown only when publicly exposed by the page or response headers. An observed version is not, by itself, proof of a vulnerability.

JavaScript library advisories

JavaScript advisory analysis could not be completed or no eligible script files were sampled. No clean result is implied.

Recommended maintenance checks

jQueryConfirm the observed jQuery version is supported by your application and update it through your normal dependency process.

About this website

What the site says about itself

検索型FAQシステムHelpfeel(ヘルプフィール)を運営している株式会社Helpfeelの会社情報ページです。

View the site's About page ↗

This is publisher supplied information. The independent safety findings are shown separately.

Structured facts

Website identity & response

Public page metadata
Page title【公式】Helpfeel(ヘルプフィール)|AI-Readyなナレッジデータ基盤と問い合わせを減らすAIエージェント・FAQシステム
First headingAIチャットボット・FAQ・VoC分析が完結 ナレッジ・RAG検索 AIが24/365サポートを実現
DescriptionHelpfeel(ヘルプフィール)は、社内外のナレッジをAIが使える形に整える「AI-Readyなナレッジデータ基盤」と、問い合わせを減らすAIエージェント・チャットボット・ボイスボット・FAQシステムを提供します。導入サイト900以上、問い合わせ削減実績70%。
Canonical URLhttps://www.helpfeel.com/
Final URLhttps://www.helpfeel.com/
HTTP response200 · text/html; charset=UTF-8 · duration unavailable
Languageja
Structured typesOrganization
Page page detectedhttps://www.helpfeel.com/featuresAbout page detectedhttps://www.helpfeel.com/companySupport page detectedhttps://www.helpfeel.com/feature-use
Local headers.permissions policy present100% evidence confidence
1100% evidence confidence
1100% evidence confidence
ja100% evidence confidence
1100% evidence confidence
1100% evidence confidence
missing100% evidence confidence
Local headers.cors credentials with wildcard100% evidence confidence
Dns consistency.cname present100% evidence confidence
unavailable100% evidence confidence
5100% evidence confidence
2100% evidence confidence
26100% evidence confidence
Local cookies.cookies missing httponly100% evidence confidence
Local cookies.cookies missing samesite100% evidence confidence
Local cookies.cookies missing secure100% evidence confidence
2100% evidence confidence
2100% evidence confidence
Local headers.cors present100% evidence confidence
Local headers.cors wildcard origin100% evidence confidence
Local headers.csp has default src100% evidence confidence
Local headers.csp has object src100% evidence confidence
1100% evidence confidence
Local headers.csp unsafe eval100% evidence confidence
Local headers.csp unsafe inline100% evidence confidence
Local headers.csp wildcard sources100% evidence confidence
Local headers.hsts include subdomains100% evidence confidence
31536000100% evidence confidence
Local headers.hsts preload100% evidence confidence

Connection path

Redirect chain

1 recorded hops
Hop 1https://www.helpfeel.com/

The chain is shown exactly as observed by the scanner. A redirect is not itself a malware finding, but unexpected domains or an HTTP downgrade deserve review.

Premium monitoring

Catch downtime and security changes automatically

Regular checks, availability history, and alert emails are reserved for Premium websites. Free reports remain point-in-time scans and do not create recurring server work.

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Compared with the previous scan

What changed

A comparison will appear after the next completed scan.

Explainable matching

Digital fingerprint

fingerprint-v1
bright-orbit-arc-230

Comparable components help find technically related websites. A match does not prove common ownership.

DnsHashed private comparison value
TechnologiesHashed private comparison value

Material changes only

Change history

No meaningful changes recorded yet.

Website icon for helpfeel.com

Visual evidence

Website screenshot

Screenshot of helpfeel.com
Captured once in an isolated browser during this scan. Visual tint is an interface overlay. The original evidence is not duplicated.

For site owners

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Questions about helpfeel.com

FAQ

Still have questions? Contact us →
Is helpfeel.com safe to visit?

The latest Safety Score is 77/100 with 75% Evidence Confidence. This is a point-in-time assessment of observed technical signals, not a guarantee. Check the exact address and avoid entering payment details if anything looks unusual.

Did the scan detect malware on helpfeel.com?

External threat-provider coverage was unavailable for this scan, so malware status is unverified.

When was helpfeel.com registered?

The public registry record shows Dec 20, 2010. Registration details may be privacy-protected or updated later.

Did helpfeel.com have a valid TLS certificate?

The scanner observed a valid TLS certificate using TLSv1.3. A valid certificate alone does not establish that the site is safe.

How does helpfeel.com describe itself?

The website's About page describes its purpose in the report above. This is publisher-supplied information and is separate from independent security findings.

Can a paid listing change this website's score?

No. Premium placement and owner-supplied pages are labelled separately. Technical evidence, the Safety Score and moderation decisions remain independent.